Medical/Dental Professionals

Important Changes to Family First Program

Kaleida Health is implementing important changes to the "Family First" program.

Family First – developed in 1999 – was designed to benefit eligible Kaleida Health employees and retirees who utilize medical services within our organization. Eligible employees and retirees were those who were covered by a Kaleida Health medical insurance plan. The program initially offered only those employees, retirees and their covered dependents a reduction in copays and deductibles for services at our facilities.

However, over the past 20 years Family First has been modified and expanded several times, enabling employees, volunteers, family members and retirees to obtain discounts despite not being covered by a Kaleida Health medical insurance plan. These expansions were beyond the scope of what was originally intended and beyond certain regulatory limits. Therefore, we are making appropriate changes to ensure that we have an employee-pricing benefit program that is consistent with regulatory mandates.

In short, those who are eligible (as of today) are Kaleida Health employees who are enrolled in a Kaleida Health medical insurance plan or who are covered dependents of those employees on the same Kaleida Health medical insurance plan. Covered dependents are listed on the insurance cards provided to employees who are enrolled in a Kaleida Health medical insurance plan.

Discounts to the following individuals will no longer be offered under the Family First program:

  • Kaleida Health employees who are not covered by a Kaleida Health medical insurance plan.
  • Family members of Kaleida Health employees, who are not covered by a Kaleida Health medical insurance plan.
  • Kaleida Health retirees enrolled in the Forever Blue Retiree medical insurance plans
  • Volunteers, members of the Board of Directors, Foundation Board members unless they are enrolled in a Kaleida Health medical insurance plan.

Rather than eliminate Family First altogether, we have worked hard to offer the best employee-friendly discount program possible.

The Family First policy is being revised to incorporate the above changes effective as of August 1, 2018.