Medical/Dental Professionals

Information Technology

Diamond Named Senior Vice President, Chief Information Officer

Robert Diamond has been named senior vice president and chief information officer for Kaleida Health.diamond

Diamond will provide leadership for Kaleida Health’s information technology (IT) team, overseeing strategic and tactical planning, plus development and coordination of the IT platform. He will also help lead the IT related integration for Great Lakes Health, including ECMC and our affiliate partners.

Highlighting that work will be the Great Lakes Integrated Medical Record (GLIMR) project.  Diamond will continue to move that initiative forward, optimizing Kaleida Health’s existing electronic medical record (EMR) while expanding the EMR to be used across other Great Lakes Health entities.  

Diamond joins Kaleida Health from Nuvance Health in Lagrangeville, NY, where he served as senior vice president and chief information officer. With nearly 15,000 employees and an annual revenue of $3 billion, Nuvance Health includes seven hospitals, two multi-physician medical practices, sub-acute providers, medical school affiliations, and multiple residency programs. 

While at Nuvance Health, Diamond oversaw the organization’s $170+ million Cerner implementation project that consolidated multiple health information and subsystems over to a standardized Cerner Millennium instance.

Prior to his tenure at Nuvance Health, Diamond served for 11 years as senior vice president and chief information officer at Health Quest Systems Inc., a predecessor hospital system in Dutchess County that became part of Nuvance Health.

Diamond received his bachelor’s degree in computer science from the New York State University at New Paltz and his Master of Health Administration from George Washington University in Washington, DC. He is a member of the Healthcare Association of New York State (HANYS), Greater New York Hospital Association (GNYHA), Health Information Managers Society (HIMSS), Health Facilities Managers Association (HFMA), and College of Healthcare Management Executives (CHIME).

Code Upgrade Improves EMR Tools

The code upgrade that occurred last month made improvements to two EMR tools: Facility Charge Ticket and the National Council for Prescription Drug Programs (NCPDP) SCRIPT standard for electronic prescriptions.

Facility Charge Ticket PowerForm − which is no longer supported on our upgraded code − was removed in favor of the Facility Charge Ticket MPage. This integrated solution is used by Emergency Department (ED) coders at Kaleida Health and provides a consistent and efficient way to assign ED visit level.

The Facility Charge MPage will improve charging accuracy while requiring less manual intervention and reducing risk. The page integration with the Cerner Bedrock Wizard allows for page layout customization that defines what content displays on the page and how that content displays.

NCPDP will be going through needed updates and enhancements. The Centers for Medicare & Medicaid Services Medicare Part D Policy states that sites must use a new script beginning January 1, 2020. Due to this transition, several enhancements include:

  • The ability to transmit a patient’s height and weight, which is required for patients under the age of 18
  • An increased character limit for SIG (signature) and special instructions up to 1,000 characters
  • Support for follow-up request messages from pharmacies related to unanswered electronic renewal and changeRx messages
  • Support for global patient addresses
  • Expansion of changeRx services, such as out-of-stock, script clarification, and prescriber authorization requests
  • Support for the earliest fill date detail on all prescriptions, not limited to schedule II medications
  • Compound ingredient information displayed when provided for electronic renewals and change requests
  • Support for the maximum daily dose detail

Both of these enhancements represent our EMR getting “smarter,” more efficient, and more user-friendly.

EMR Update: Perioperative Tracking Now Available in PowerChart

As part of the perioperative optimization project that went live in October 2019, the Case Tracking button has now been replaced by the Periop Tracking button on the PowerChart toolbar.

The Perioperative Tracking tool will now be available in PowerChart in addition to SurgiNet. For those who work primarily in PowerChart, it will no longer be necessary to log in to SurgiNet specifically to access the tracking board. Perioperative Tracking can be accessed from the PowerChart toolbar.

To learn more about this new functionality, visit the EMR Training Materials section of KaleidaScope and review the Perioperative Tracking QRC.

If you're having trouble locating the new functionality, please call the IT Service Desk at 859-7777 for assistance.