Medical/Dental Professionals

First Major Provider EMR Optimization Project Go Live on February 26

We are looking forward to the first major EMR optimization roll out forCMOs providers scheduled to go live on Tuesday, February 26, 2019. This project is a multi-phased, multi-year, specialty-specific approach to improve how EMR data is displayed, improve workflows and – most importantly – reduce the time providers spend in front of a computer screen so they can have more time with their patients. 

The specialties going live on February 26 are:
•    Primary Care (Internal Medicine/Family Medicine)
•    Hospitalists
•    Cardiology
•    General Surgery
•    General Pediatrics
•    Adult/Pediatric Endocrinology

Providers within these specialties must complete a mandatory, two-hour classroom training session. Affected providers have received several emails regarding the details of this training. If you have questions about which training you should attend, please email Dr. Sanford Levy, EMR physician advisor, at Failure to complete the mandatory training will affect providers’ ability to access the EMR on February 26.

Other specialties will come on board in a phased approach, and we will continue to share updates as those go lives approach to ensure all providers complete the required training to make this transition as seamless and successful as possible. 

Please note the mandatory classroom training before go live is separate from the optional, but strongly encouraged, one-on-one EMR coaching sessions we are offering to help providers work more efficiently within the EMR. Since launching these coaching sessions last July, we have seen great improvements in reducing providers’ time in the EMR:

•    On average, coached providers spent nearly a minute less per patient
•    Coached providers reduced chart review time per patient by 4.5 percent
•    Potential time savings based on just the first 20 providers coached = 3.8 days/month

If you would like to schedule coaching time, please contact Coaching Leader Adriane Barry at

If you have any feedback or suggestions, please reach out to your site chief medical officer. Thank you for your continued cooperation and patience as we improve the EMR at Kaleida Health and across Great Lakes Health.

David Hughes, MD, MPH
Chief Medical Officer
Kaleida Health

Kenneth Snyder, MD, PhD
Vice President, Physician Quality
Kaleida Health 

Colin McMahon, MD
Chief Medical Officer
Buffalo General Medical Center/Gates Vascular Institute

David Pierce, MD, FACEP
Chief Medical Officer
Millard Fillmore Suburban Hospital and DeGraff Memorial Hospital

Stephen Turkovich, MD
Chief Medical Officer
Oishei Children’s Hospital