Medical/Dental Professionals

Message from the Chief Medical Officers

Another Successful Accreditation Visit

We have completed our annual survey and re-certification to the ISO 9001 Quality Management Standards (QMS) with DNV GL cmosHealthcare Inc., our accreditation partner. On behalf of our Board of Directors and the physician leadership team, thank you for your dedication and hard work during this visit.

From October 15-18, 17 DNV GL’s surveyors fanned out across the organization – from our hospitals to our clinics, off-site ambulatory locations and even the back office – to evaluate our compliance with federal, state and ISO standards.    

They were extremely impressed to see our progress as an organization as well as the innovation and care that occurs every day here. They also recognized the skills, passion and engagement of our team, validating how your lead with CARE and deliver for our community.

An organization as large as ours will always have areas of improvement. That comes with the territory as well as the belief that third party testing and validation is important to our success. Collectively as a team and organization, we are harder on ourselves than any outside organization can ever be when it comes to improving care and taking care of our patients.

We will work on the areas that DNV GL highlighted in the days and weeks ahead, confident that it will help us get better in all that we do. 

Again, thank you all for a great response to this DNV GL accreditation visit. Be very proud – your efforts are truly benefiting this community.  

David Hughes, MD, MPH
Chief Medical Officer
Kaleida Health

Kenneth Snyder, MD, PhD
Chief Physician Quality Officer
Kaleida Health

Michael Mineo, MD
Chief Medical Officer
Millard Fillmore Suburban Hospital and DeGraff Memorial Hospital

David Pierce, MD, FACEP
Chief Medical Officer
Buffalo General Medical Center/Gates Vascular Institute

Stephen Turkovich, MD
Chief Medical Officer
Oishei Children’s Hospital