Early this month, I became a grandparent for the third time. My daughter gave birth to a healthy baby boy, Lucas. Unlike my previous grandchildren, Lucas was born here in Buffalo, so this was ourfirst delivery at Oishei Children’s Hospital (OCH). I knew few of the staff, so felt something like a “secret shopper.”
Our experience at OCH was outstanding. My daughter had a prolonged labor and the nursing staff was supportive and comforting to her throughout. They kept us informed and were always attentive. The lactation consultant guided our daughter through the breastfeeding process and gave her confidence in it. Everyone from housecleaning to food service was polite and friendly. And, of course, OCH is a beautiful new facility.
I would like to extend my personal thanks to everyone at OCH who helped take care of my daughter and grandson. You made this special experience extra-special. I am deeply appreciative.